Review of TonyBet Customer Support
Customer support is one of the most essential features of an online betting or gaming platform. It enhances the overall customer experience. After using the platform for a few days, we are here to share everything about the TonyBet support in this guide.
How to Contact TonyBet Support?
The good thing about TonyBet is that its customer support team is responsive. They can resolve your issues within 24 hours. But before you consider contacting TonyBet support, we advise all platform members to explore the FAQs section.
TonyBet has shared several commonly asked questions and their answers. These questions and answers range from account opening, verification requirements, payment issues, bonuses, and more. So before you raise your question, explore this section to find out if other customers have experienced the same. If you still can’t get help there, try other available options.
Phone Number
Undeniably, a working phone number for customers is important. This feature allows gamers or bettors to call and have their issues solved as soon as possible. Unfortunately, TonyBet doesn’t have a phone number to reach them. We hope they will soon add it to their list of contact channels. So, you may keep checking or ask the representative when they’ll have TonyBet contact number available.
TonyBet Live Chat
TonyBet offers a live chat feature to all gamers or bettors in Ontario, Canada. This fantastic feature is located at the bottom right corner of the homepage or in the Support section of the TonyBet App. We liked that the chat agents gave us a faster response.
If you also want to use it, simply click the live chat feature, enter your name, provide your email address, write your question, and submit. In most cases, you will be getting answers provided by the robot. However, you will be redirected to a real agent if your issue is a bit technical.
Email Support
TonyBet email support feature gives gamers and bettors in Ontario a feeling of control over their conversation. With this TonyBet Casino feature, you can contact the support at your preferred time. This channel is especially great for individuals who are always busy.
To use this feature, click the ‘’Contact Us’’ button at the bottom of the homepage. Then, choose the question category and provide your name plus email. Finally, write your message and click submit. If you want to do it manually, write and send your message to info@tonybet.ca.
Average Waiting Time
The average response time depends on your chosen contact channel. You can expect a response in minutes if you choose a live chat option. Meanwhile, if you contact them via email, you may wait up to 24 hours.
